I bought a device. What are the next steps?

After you purchase a device through Clockster, we link it to your company by its serial number. The device will automatically appear in your personal dashboard.

How to find the device:

1. Go to the Clockster web dashboard.

2. Open the Settings section.

3. Go to the Devices tab — here you’ll see all devices connected to your company.

If you purchased the device independently

If the device was not bought through Clockster, you need to add it to the system manually. To do this:

1. Contact Clockster Support.

2. Provide the following information:

   • Device serial number

   • Device model

   • Your company name in the system

After that, we will add the device to your account, and it will appear in the list of devices.

What to configure after adding the device

Once the device appears in the system, make sure to:

• Assign the location to which the device will be linked

• Connect the device to Wi-Fi or via Ethernet cable

• Enter the Clockster server address in the device settings

• Set the correct time zone

• Check that the device has an active internet connection

The last connection time of the device to the internet is displayed in the same Devices section.
It is recommended to check this regularly — if the time hasn’t been updated for a while, the device may be offline and not transmitting data.