How do I create an absence request?
In Clockster, you can quickly send a request for day off, sick leave, or temporary absence through the mobile app.
1. Open the Clockster mobile app
After logging into your account, on the main screen, tap the “+” button at the bottom of the screen.
2. Select the request type
On the request selection screen, tap “Leave Schedule.”
3. Fill in the request details
Choose the reason for absence: sick leave, day off, unpaid leave, etc.
Specify the start and end dates.
If you selected “Partial day leave” specify the exact start and end time.
Assign the responsible manager who will approve your request.
Optionally, you can:
Add a photo/file (for example, a medical certificate);
Write a comment (reason for absence, additional notes, etc.).
4. Submit the request and wait for a response
Once the request is created, it will be sent to the selected manager for review.
The manager will receive a notification and can either approve or reject your request.
You will receive a push notification on your phone with the decision.
5. Track the status of your request
Go to the “Absence” tab.
Use filters: “Pending,” “Approved,” “Rejected” to quickly find the request you need.
Important to know:
The “Partial day leave” reason is not suitable for a full-day request. It is only intended for short-term absences (for an hour, several hours, or half a day).
If you need to be absent for a full day or several days, select “Day off“, “Sick leave,” etc.
What should the admin do with the request?
Where can I find requests?
Go to the Clockster web dashboard.
In the top menu, click on the Requests section.
What types of requests are there?
Financial requests (for example, advance payment, loan, compensation).
General requests
Leaves
Work schedule
How to create a request?
Click the “+” button at the bottom right of the screen.
Select the required type of request.
Fill in all the necessary fields.
Click Save.
Important:
Requests can be created not only by an employee through the mobile app, but also by the administrator via the web dashboard — for example, if the employee contacted them personally or through chat.
How to view requests?
Switch between request categories in the top menu (Financial, General, Leaves).
Use the filter panel on the left to:
Select an employee,
Choose a request category,
Set the status (Pending approval, Approved, Rejected),
Filter by position,
Specify the request period.
To see only the requests waiting for your approval, turn on the “Waiting for my approval” toggle.
How to approve or reject a request?
Click on the desired request in the list.
Review the details in the opened window.
Click Approve or Reject at the bottom.
How to download a report on requests?
In the Requests section, choose the request category (for example, Financial requests).
Make sure to set the period in the filter on the left.
After selecting the period and category, a Download button (down arrow icon) will appear in the bottom right corner.
Click it to download the report.
Summary
The administrator can create, approve, reject, view, and download reports on requests.
Note: The Download button will not be available unless both the category and period are selected.