How do devices work?

Clockster devices are based on facial recognition technology, which allows automatic tracking of employee check-ins and check-outs.

For the device to work correctly, follow these steps:

1. Add the device to the Clockster system.
— Link it to the correct location in the web dashboard (Settings → Devices).
— Make sure the correct server address and check-in mode are specified (version V1, V2, V3, V5, etc.).

2. Configure device parameters.
— Set the time zone manually.
— Specify the shift period.
— Choose the reading mode (single, static, or manual via buttons).
— Ensure the device is connected to the internet (via Wi-Fi, LAN, or SIM).

3. Upload correct employee photos to their profiles.
— The photo must meet all requirements (see “What kind of photo is needed for recognition?”).

4. Check data synchronization.
— The “Devices” section shows the last time the device connected to the internet.
— If the device hasn’t synced for a long time, attendance records may not be uploaded to the system.

5. Avoid direct sunlight.
— Neither the device nor the employee’s face should be exposed to bright sunlight.
— This reduces facial recognition accuracy.

Important:
All settings and step-by-step setup instructions for each device are described in detail in this section.
If you’ve just purchased a new device, make sure it is fully configured before use.

If you have any questions — the Clockster team is always ready to help!