Notification: “This phone number is already registered”

This message can appear both for employees during registration in the app and for administrators when editing a profile.
In both cases, the reason is the same — this phone number is already in use in the Clockster system.

For Employees

Most likely, the employee has already created an account earlier.

👉 In this case:

1. Open the Clockster mobile app.

2. Enter your phone number and password, or tap “Forgot password” if you don’t remember it.

For Administrators

If you see this message while trying to edit an employee’s profile, it means that:

• Another profile in your company already uses this phone number.

• The system blocks saving to prevent duplicates.

👉 What to do:

1. Go to the Employees section.

2. Use search by phone number.

3. Check the “Former Employees” tab — duplicates are often hidden there.

4. Delete the duplicate profile or restore it if necessary.

5. Then return to editing the required employee.

⚠️ Important:

• In Clockster, each phone number can be linked to only one employee.

• Before re-registering or transferring a number, always check for duplicates, including in the “Former Employees” section.

If you can’t resolve the issue yourself — contact Clockster Support, and we’ll help you find and fix it!