If an employee resigns?
If an employee no longer works at your company, you can move them to the “Former employees” section instead of deleting their data. This allows you to keep their attendance history and access related reports.
How to dismiss an employee:
Go to the “Employees” section in the Clockster web version.
Find the employee you want to dismiss.
Click on the three dots (…) next to their name.
Select “Dismiss.”
After that, the employee will appear in the “Former employees” tab.
Why you shouldn’t delete an employee immediately
Deleting an employee permanently erases all their data — including attendance records, payroll documents, and other important information.
These records cannot be restored, even by the support team.
Therefore, it’s recommended to dismiss employees rather than delete them.
Is there a charge for former employees?
No, once an employee is moved to “Former employees”, you won’t be charged for their profile.
How to reactivate an employee?
If an employee returns to work:
Go to the “Former employees” section.
Find the person and click “Activate.”
Update their photo if you use biometric devices — this is necessary for proper recognition.
If you have any questions, please contact our support team — we’re always here to help.
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