Reports: what are days with incomplete records (clock-ins/outs) and how do they affect the effective time worked? / Employees have too much underworked time

Why is it important for an employee to clock in and out?

In the Clockster system, working hours are calculated based on employee check-ins and check-outs. One mark without the other is considered incomplete, and in such cases, the working time is not fully counted.

What happens if one of the marks is missing?

• If an employee records only a check-in or only a check-out, the system considers the workday incomplete.

• Such days appear in reports as days with missing marks.

• Working hours are not counted, and the system assumes the employee did not complete the planned work time.

How does this affect reports and ratings?

• Even if the employee was actually at the workplace, the report will show the day as underworked.

• This also affects the employee’s rating in the system — accumulating such days will lower the overall rating.

• For the Payroll and Attendance modules, these days may not be fully paid if wages are calculated by hours.

How to avoid issues?

• Always record two marks per day: check-in and check-out.

• If the employee forgets to mark the check-out, they can submit a request to add the missing mark (if company policy allows it).

• Managers should regularly review reports and remind employees of the importance of both marks.